Have you seen this clip of House Representative Katie Porter questioning a Big Pharma CEO? If not, take a couple of minutes to watch it. I’ll wait. Rep. Porter is no stranger to bringing the rich and powerful down a peg or three while exposing abuses of power. This…

I’ve always tried to appreciate the little things that make an experience just a bit better, but after isolating for nearly a year now (thanks COVID) I’ve developed an even greater appreciation for some of the nicer everyday items in my life. Increasingly, I’m choosing to spend…

Lots of New Apple Gear Brings Joy (and some pain) This has been a big year for Apple hardware announcements. It’s been many years since I bought new Apple gear so I’m upgrading nearly everything including the family’s iPhones and Watches. I had been hard pressed to find a good reason to upgrade any of my stuff over the last…

Do you have a Google Wifi system and an iPhone on AT&T? Are you dependent on WiFi calling in your home because there is little to no cell signal? Have you discovered that WiFi calling on Google Wifi doesn't really work or works for a few hours and then stops…

If you own a Rega turntable that has a dustcover like the one pictured below, there is a good chance that at least one and likely both of your hinges are damaged. That’s because the hinge is crap. But before you shell…

I picked up my 256GB Space Gray iPhone X last Saturday and I’ve been putting it through its paces ever since. Put simply, I really like it. It’s the biggest improvement to the iPhone product line in several generations. Arguably, many of the improvements in iPhone X versus its predecessors…

Last month I had the opportunity to talk about enterprise design at the 2017 Enterprise UX Conference in San Francisco. The consumerization of enterprise software has brought welcome improvements to the experience of many enterprise applications. But has the concept of consumerization been overhyped and oversimplified? While there are many…

“There are far more features and teams to support than there are designers to support them.” Sound familiar? Overextended design teams often selflessly soldier on and cover as many projects as possible, thinking it’s better to give projects some support than to give them no support. After all, imagine what…