Published inproductXPOvercoming the Product Mid-Life Crisis: How Prioritizing Critical Customer Goals Can Rejuvenate…Your product has reached middle-age and now there’s a lot more of it than when you started. In short, it’s bloated.Mar 29, 2023Mar 29, 2023
Published incvil.lyFix the roads, not the signsThis video of cars careening down a Seattle street got me thinking about Safety Corridors, sunk cost fallacy, and the false belief that…Feb 23, 2023Feb 23, 2023
Published inproductXPYou say you need a Head of Product Design, but do you?You’ve decided that it’s time to hire a Head of Product Design. Congratulations! But are you sure you really need one?Feb 18, 2023Feb 18, 2023
Published incvil.lyDesign Systems for Ethical Design — Part 4Part 4 of 4: What you can doNov 22, 2022Nov 22, 2022
Published incvil.lyDesign Systems for Ethical Design — Part 3Part 3 of 4: Why you should careNov 21, 2022Nov 21, 2022
Published incvil.lyDesign Systems for Ethical Design — Part 2Part 2 of 4: Dark PatternsNov 18, 2022Nov 18, 2022
Published incvil.lyDesign Systems for Ethical Design — Part 1Part 1 of 4: We’ve lost the plotNov 17, 20221Nov 17, 20221
Published incvil.lyThe Staffing Ratio is the biggest self-own in UXThe UX-to-Engineer ratio is creating bad products and burning out UX practitioners.May 2, 20221May 2, 20221
Published incvil.lyRep. Katie Porter Shows Us How to Leverage the Absurdity of the Truth to Affect ChangeHave you seen this clip of House Representative Katie Porter questioning a Big Pharma CEO? If not, take a couple of minutes to watch it…May 20, 2021May 20, 2021
Published incvil.lyWorthwhile Small Extravagances: The Kinto Travel TumblerI’ve always tried to take the time to appreciate the little things that make an experience just a bit better but after isolating for…Feb 16, 2021Feb 16, 2021
